First day back. VAT increase. Go through the up-coming offers...get my list of things to write. Try the new '09 Chai Castillon and Medoc. Both amazingly soft and friendly. Is definitely my kind of vintage is '09. A Labrador; all tail-wagging, eager to please and go NOW ... not one that's going to hang around for years, getting ready to go.
See Kevin in the Chiller (café) still staring at his laptop spreadsheets. He had this Christmas planned to the last perfect detail, then Whammy...worst weather in 120 years at PRECISELY the wrong week. Tough on Kevin. Lost his perfect record.
But ... at least we and our carriers did so much better than everyone else.
Thanks to all customers - especially in the far north - for their understanding that this year some things we just could not get through.
Can't happen twice ... Can it?
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