Friday, 3 July 2009

The nicest thing happened at Dalemain. This lady came up to compliment our service.

I'm sort of used to this. But this one went further. She said "I so love dealing with your people, I sometimes think I even prefer the Ordering of the wine even to the Drinking of it.”

That's a compliment and a half. I mean she was clearly enjoying the wine very much. I am very proud of my lot on the phones. The finest in the land!

We’ve just finished our fiscal year. Slightly ahead of target! Which I find amazing when you think back to the daunting news at the beginning of this year and how it just got worse as it went along.

I would like to go round and thank every single customer.

We are to celebrate with the revival of the 25-year tradition of the Company Barbecue at our house, next month.

I'd like to invite all customers too. But the garden is now barely big enough to take the whole Theale office.

And for customers we do have more 40th festivities planned. The one on the Aircraft Carrier fell through alas. (The Navy needed it for something better apparently). But we still have others in London and Windsor.

Captured on camera – take a look at all the pictures from the Dalemain tasting on our new Flickr page.

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